Privacy Policy

Last updated: [DATE]. This notice follows the Protection of Personal Information Act (POPIA) of South Africa.

1. Who is responsible

The responsible party is [BUSINESS LEGAL NAME], [ADDRESS], [REGISTRATION NUMBER]. Information Officer: [NAME], [EMAIL]. Please replace these placeholders with your own details.

2. What we collect

When you send an enquiry we collect your name, email address, optional phone number, the programme you are interested in and any message you write. We also record that you confirmed you are 18 or older and agreed to this policy.

3. Why we collect it

To reply to your enquiry, book a free chat and, if you become a client, deliver coaching. We do not sell your information and do not use it for automated decisions.

4. Security and storage

Personal details are stored encrypted. Enquiries are anonymised after 2 years of inactivity, and records we must keep by law are kept for the legally required period.

5. Sharing and international transfers

Your information is stored with our hosting provider: [PROVIDER, COUNTRY]. Where information is processed outside South Africa we rely on adequate legal protections as POPIA requires. Update this section with every service you use (for example payments or email).

6. Your rights

You may ask to access, correct, delete or object to the use of your information, and you may complain to the Information Regulator (South Africa). Email [EMAIL] and we will respond within a reasonable time.

7. Children

This website and our services are for people aged 18 or older. We do not knowingly collect information from children.

8. Cookies

See our Cookie Notice.

9. Health information

Do not send medical details in the enquiry form. If health information is needed for coaching we will ask for it separately and handle it with extra care.